Contact us
General information
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* Mon–Fri, 8 a.m. to 5 p.m. CST
TTY
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* For all departments listed below
Language assistance
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* For all departments listed below
My Sanford nurse
Have access to a 24-hour health information resource that provides answers to health-related questions that arise outside of your healthcare visits.
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To submit a question online, register or login
to your my Sanford Health Plan account
Sanford Health locations
Headquarters - Sioux Falls, SD
4800 W. 57th St.
Sioux Falls, SD 57108-2239
Fargo, ND Office
Sanford Health Plan
1749 38th Street South
Fargo, ND 58104
Bismarck, ND Office
Sanford Health Plan
1833 E Expressway
Bismarck, ND 58504
Mailing Address:
Sanford Health Plan
PO Box 91110
Sioux Falls, SD 57109-1110
Sales
For individuals, for employers, for Medicare options
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Customer service
Member claim inquiries/status, eligibility and enrollment, provider access, complaints and appeals and order ID cards
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Coordination of benefits
For questions about coordination of benefits or to report other coverage
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Pharmacy management
Prior-authorization of prescription drug coverage and formulary
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Utilization management
Prior-authorization of medical services and utilization review
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Care management
Case management, medical conditions and health management and quality programs
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Client services
Employer group reports, forms, order member enrollment guides, and general employer questions
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Sanford Health Plan Compliance
To report potential fraud, waste, and abuse, please call the anonymous Compliance Hotline or email Sanford Health Plan Compliance.
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Phone:(877)-473-0911 (TTY:711)
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NDPERS
Health Insurance partnership between NDPERS and Sanford Health Plan
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ND Medicaid Expansion
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Phone:(855) 305-5060 | TTY: 711
Provider Contracting
Contracting, fee schedule negotiation, re-contracting, questions about the contracting re-contracting process
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Provider Relations
Provider updates, credentialing, fee schedule inquiries, check adjustments and claim reconsiderations
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Media Relations
Media should contact our media relations teams to coordinate interviews, photos and/or video. Sanford Health Media Relations is available 24 hours a day
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