Health Care Concierge Services
With coverage from Sanford Health Plan as a First PREMIER ® / PREMIER Bankcard ® LLC employee, you have a health care concierge team ready to help answer your questions and connect you to care.
Call (855) 362-3870
Our Concierge Team Is Here for You
We can help you navigate your plan and benefits – plus answer all your questions and connect you to the care and services you need. Our team includes service specialists, registered nurse care managers and pharmacy specialists who can provide expert clinical advice and guidance.
We Can Help You
Find Doctors and Schedule Appointments
Not sure how to find a doctor or schedule an appointment? We can connect you to an in-network provider for your specific health needs and assist you with scheduling appointments for you or your family.
Get Support From a Care Manager
Whether you’re managing a chronic condition, preparing for surgery, or trying to stay on track with preventive screenings, we can help coordinate your care and provide support at every step of your health journey.
Connect With Well-Being Resources
We can help you access a variety of well-being and behavioral health resources through your Employee Assistance Program and primary care provider. You also have access to self-guided resources and virtual care options.
Understand Your Plan and Benefits
We can assist you with:
- Coverage questions
- Confusing bills
- Claims and understanding your explanation of benefits
- Information about wellness opportunities or preventive care incentives
- Preventive care and care management needs
- Prior authorizations
