Pharmacy Coverage
Important Updates
Change Healthcare, part of a health care technology company that includes Optum, OptumRX and Solutran, reported a cyberattack on its systems Feb. 21.
As a result, you may experience some service disruption, mostly notably with claims rejected at the pharmacy. Additionally, Medicare Advantage members’ HealthyBenefits+ flex cards may not work at the register.
We are working closely with our pharmacy partners on alternate processes and will provide updates on our website as they become available. Our top priority is ensuring the safety of our members and doing all we can to ensure there are minimal disruptions to patient care.
If you have immediate prescription needs, please call:
- Medicare Advantage members: (888) 605-9277
- All other members: (800) 752-5863
Sincerely,
Sanford Health Plan